Do you deliver to my address? Please email our Customer Care Team at info@greatbeanbags.com or phone on  0115 9557373 between 9am and 5pm (Monday to Friday) if you require more details prior to ordering. We also reserve the right not to deliver orders if we believe the address is not secure. If this affects an order you place, we will notify you as soon as possible Purchases made from outside the UK will be charged in sterling and converted to your own currency by your card company or bank at the prevailing exchange rate.

Shipping And Handling For security reasons we can only ship to the cardholder's address. UK delivery Orders are usually processed within 48 hours and despatched by 1st class registered post, however due to external factors, please allow 28 days for delivery. Any item that is out of stock will be despatched as soon as possible and we will contact you to advise you of any delay and give you the option of cancelling your order. Next day delivery Orders received before noon can be sent on our next day courier service. This is available for deliveries on weekdays only at an additional cost. Saturday deliveries are possible, please contact us for details. Rest of the world delivery Orders are sent via 1st class International Special Delivery. Delivery times vary and we cannot guarantee any specified delivery period.

Delivery Schedule See shipping and handling.

Back Orders In the rare event that the item you ordered is not available after your order, we will advise you.

Tax Charges All product prices include VAT at 15%

Credit Card Security We takes security very seriously and use 'Secure Trading', a secure payment processing site, utilising the most sophisticated online encryption system and firewall protection for processing data. 'Secure Trading' processes all transactions and receipt of payment is advised to us, but no financial information is forwarded to, or held by, us.

Guarantee We guarantee all our products against manufacturing faults for 12 months from date of purchase. Please return any faulty goods to us for replacement at the address given at the end. Your right to return goods is protected under the EU Distance Selling Directive details of which may be found at www.hmso.gov.uk/si/si2000/20002334.htm.

Reaching Us We can be contacted by any of the means below Write to: 02xs 7 Beck St. Nottingham NG1 1EQ Phone: 0115 955 73 73 Fax: 0115 956 22 30 e-mail info@02xs.com

Privacy Policy We retain your personal details for our use only, in accordance with the Data Protection Act 1998. We do not pass any details to third parties. A cookie will be placed on your computer to remember items placed in your shopping cart, to retain the delivery address and to store your details if you select the 'Remember Me' option.

Returns Policy Goods that prove to be unsuitable may be returned within 14 days for refund or exchange. They must be in returned in the original condition (including the attached price tag) and packing. This is in addition to your statutory rights. We recommend that you use registered post to return items, for your own protection.

Remittance Terms Credit or debt card.